General sales conditions

Order: Exclusive sales to professionals registered on the Trade Registry (After presentation of proof). Our minimum order is for 1000 euros, carriage and packaging are additional; no prepaid transport. Payment in advance: We accept any order under 1000 euros but we will invoice extra cost of 50 € (administrative charges). The sale is definitive as from the signature of the order form and the payment of an advance provided for in paragraph “terms of payment” is in no way considered as a payment of deposit permitting the possibility of a forfeit. The non-communication of the official intra-community VAT number will lead to an invoice subject to the VAT in force.

Fabrication: Fabrication lead-times are only given by way of indication. Possible delays can in no way give rise to cancellation or payment for the prejudice caused with interest. Since ours is a craft collection and not an industrial one, we cannot guarantee the exact conformity of the part sold. We have a minimum stock for most of our references; otherwise 3 to 4 months are required as an average lead-time for fabrication. Our Products are registered designs and anyone would be sued in case of copy.

Transport: Minimum invoice: 60 Euros per transporter and 35 euros per post. The latter does not guarantee breakage or theft. The customer must pay for transport and packaging costs as well as all customs formalities. All transport carried out by a shipper chosen by the customer is done under the customer’s responsibility. Our prices are ex-works, Couffouleux, France. However, we are able to deliver your goods against extra costs. Since the greatest care has been taken regarding packaging, you must check the merchandise on its arrival, in the presence of the driver. The shipper cannot deny this right. A package may not bear traces of impact though be handled without due care.

Cases of damage must be detailed on the delivery sheet and confirmed within 48 hours by registered letter with acknowledgement of receipt to the shipper with a copy sent by fax or email to Ateliers C.S. Davoy for the replacement of the merchandise. If you choose to ship by mail, or if the claims procedure mentioned above is not applied, we disclaim any responsibility if the merchandise is damaged. . In the case of refusal of the merchandise by the customer when the shipper arrives or in the case of absence, all the costs of reshipping and redelivery shall be invoiced to the customer in addition to the flat rate. Any modification of delivery address unknown before departure of the goods will be charged 80€. For export over long distances (U.S.A, Middle East, etc.), an additional charge for special packaging will be invoiced in case of delivery via an export forwarder. Caution: we only work with professionals. In addition, any delivery to a “private” person will be invoiced at 200% of the initial professional price. For any EXW pallet beyond 21 days of storage, the Ateliers reserve the right to invoice the customer for the costs of storing the products with such storage being carried out at the customer’s expense and risk. In that case, 5€ will be charged by pallet and by day.

Claims and returns: Any claim has to be made within 2 days after goods receipt by writing enclosing photos in order to be accepted. No merchandise can be returned to us without our agreement. Exceptionally, when a return is accepted, it must be sent carriage paid, accompanied with a document with the number and date of our invoice. Returned merchandise will not be accepted unless it is returned to us in the condition and box in which we supplied it. However, except for errors imputable to us, the credit note shall not exceed 85% of the amount of the initial invoice, in order to cover the administrative costs inherent in the operation.

Payment: No merchandise can leave our workshops without having been paid before in full. Each shipment gives rise to an invoice. A down payment must be paid at the order and the balance must be paid before shipment. Payment in France: cheque, credit card or bank transfer; Export: credit card or bank transfer. For export over long distances (U.S.A, Middle East, etc...), 20€ will be charged as bank fees, in addition to potential shipping costs and administrative fees.

Late payment: In the case of payment after the due date printed on the invoice, penalties equivalent to one and half times the legal rate of interest shall be applicable pro rata period of delay, unless the customer is given an exceptional waiver (according to laws 92-1442 of 31/12/92 and 93-122 of 29/01/93). 250€ will be charged as recovery fees for French debtors and 500€ for European and worldwide debtors.

Ownership clause: By express decision, we reserve the right of ownership over the merchandise supplied until the day when it is paid for in full, in accordance with the law 80.335 of 12 May 1980. Only the Commercial Court of Albi shall be deemed competent to settle disputes.

Intellectual Property: The Ateliers C & S Davoy are the exclusive distributors of the registered trademark “Ateliers Stephane Davoy”. All the texts, comments, illustrations reproduced on our site are the exclusive author and intellectual property of Ateliers C & S Davoy throughout the world. In compliance with the intellectual property dispositions, only the private usage is allowed. Any other usage is forbidden except if Ateliers C & S Davoy has accepted it. Any reproduction – even partial– of our catalogue is strictly forbidden.

For the last 5 five sales conditions, the French law will be applied except the Vienna Convention of 1980.